Effective Date: August 21, 2026
Vectorial Vision (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] and use our custom patch and apparel branding services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
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Personal Data: Personally identifiable information, such as your name, shipping address, and email address, that you voluntarily give to us when registering, requesting a quote, or placing an order.
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Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, and the dates/times of your visits.
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Financial Data: Data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our custom products. Note: All financial data is stored by our payment processor (e.g., Stripe, PayPal), and you are encouraged to review their privacy policy.
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Artwork and Design Files: Digital files, logos, or concepts you upload for the purpose of digitization, DTF transfer, or patch manufacturing.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
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Process and fulfill your orders for custom patches, apparel, and DTF transfers.
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Generate quotes and communicate regarding artwork proofs and revisions.
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Email you regarding your order status or account.
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Fulfill and manage purchases, orders, payments, and other transactions related to the site.
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Improve our website layout, product offerings, and customer service.
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Respond to customer service requests and provide support.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
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Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, shipping and logistics, email delivery, and customer service.
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By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
4. Tracking Technologies
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Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize and improve your experience. You can remove or reject cookies through your browser settings, but be aware that such action could affect the availability and functionality of the site.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information and uploaded artwork files. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights
Depending on your location, you may have the right to request access to the personal data we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to our contact email below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Vectorial Vision
Email: support@vectorialvision.com
Address: New York, USA